Privacy Policy

Privacy Policy
Effective Date: January 30, 2025

Introduction
Around The Clock Nursing (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you interact with our services, including SMS communications. By using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and mailing address.

• Health and Care Information: Information related to appointments, caregiver updates, and billing inquiries.

• Technical Information: Data related to your interactions with our website and SMS services, including IP addresses and browser types.

How We Use Your Information

We use your information for the following purposes:

• To provide healthcare-related services and updates.

• To send appointment reminders, care updates, and billing inquiries via SMS.

• To respond to customer service requests and inquiries.

• To improve our services and website functionality.

• To comply with legal and regulatory requirements.

SMS Communications

By opting in to SMS communications from Around The Clock Nursing, you agree to the following terms:

SMS Consent

• The phone number you provide for SMS consent will not be shared with third parties for marketing purposes.

Types of SMS Communications

You may receive SMS messages related to:

• Appointment reminders

• Care updates

• Billing inquiries

Example: “Reminder: Your caregiver appointment with Around The Clock Nursing is on [Date] at [Time]. Reply STOP to opt out of SMS messages.”

Message Frequency

• You may receive up to 5 SMS messages per week regarding appointments, care updates, and billing inquiries.

Example: “You may receive up to 5 SMS messages per week related to your care and account status.”

Potential Fees

• Standard message and data rates may apply based on your mobile carrier’s pricing plan.

Opt-In Method

You can opt-in to receive SMS messages from Around The Clock Nursing in the following ways:

• Verbally during a conversation

• By submitting an online form

• By filling out a paper form

Opt-Out Method

You can opt out at any time by:

• Replying “STOP” to any SMS message.

• Contacting us directly to be removed from the messaging list.

Help

For assistance:

• Reply “HELP” to any message.

• Visit our [Contact Page] for more information.

Data Sharing & Security

• We do not sell, rent, or share your personal information with third parties for marketing purposes.

• We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

• We may disclose your information if required by law or necessary to protect our rights.

Your Rights & Choices

• Access & Correction: You may request access to your personal information and ask for corrections.

• Opt-Out: You may opt out of SMS messages at any time by replying “STOP.”

• Data Retention: We retain your data for as long as necessary to provide services and comply with legal obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Around The Clock Nursing
3136 Hamilton Blvd, Ste 104, Allentown, PA 18103
610-433-9980
[email protected]
aroundtheclocknursing.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.